Course Summary
This qualification is designed for learners who want to develop an understanding of how to deliver effective customer service in health and social care settings.
You will have 1-1 support from an assessor within the health and social care department. Your assessor is occupational competent and will support and work with you throughout the qualification period.
What else do I need to know?
The course is made up of four individual units including:
- Developing an awareness of customer service in health and social care
- Understand how to communicate effectively in a health and social care setting
- Understand the needs of customers who access health and social care services
- Understand teamwork in health and social care settings
There are no formal entry qualifications for the Level 2 Understanding the Safe Handling of Medication in Health and Social Care Certificate.
This course will take you five months to complete.
If you do not qualify for funding this course will cost you £379.
Please note that all fees are subject to change.
This course is assessor led. You will be assessed by a qualified assessor on a monthly basis throughout the duration of the course.
Completion of this course will enable you to progress onto a Level 3 course at the college.
How to Apply.
To apply for a course, you will need to have an account with us!
Creating an account is easy, just click ‘Apply for this course’ below.
If you live outside of the UK and would like to apply for this course, please complete the International Enquiry Form.
