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Customer Service Supervisors

Overview

£21,096 Entry Level Salary

£31,397 Average Salary

£49,713 Potential Salary

Daily Tasks

  • Discusses customer responses with managers with a view to improving the product or service provided and to resolve operational problems.
  • Establishes and monitors work schedules to meet the organisation's requirements.
  • Develops and plans training for their teams.
  • Liaises with clients and handles more complicated or sensitive complaints and queries.
  • Directly supervises and coordinates the activities of a help and advisory services to provide support for customers and users.

Education Requirements

Required Level Percentage achieved
Level 0 2%
Level 1 4%
Level 2 35%
Level 3 25%
Level 4-5 (Higher Education) 4%
Level 6 (Bachelors) 24%
Level 7 (Masters or equivalent) 6%

4 Annual Openings

Job counts include both employed and self-employed persons, and do not distinguish between full- and part-time jobs.

Skills & Knowledge Employers Are Asking For

Over the past year, employers in Lincolnshire have asked for the following skills & Knowledge in their job postings for Marketing and Commercial Managers.

Skills

Knowledge

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