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your kind of: college

Customer Service Occupations

Overview

£22,050 Entry Level Salary

£24,081 Average Salary

£36,657 Potential Salary

Daily Tasks

  • Informs customers of special promotions and new product launches.
  • Addresses customer complaints and problems.
  • Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
  • Makes reservations, books tickets, organises insurance policies on behalf of customers.
  • Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
  • Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.

Education Requirements

Required Level Percentage achieved
Level 0 3%
Level 1 5%
Level 2 29%
Level 3 29%
Level 4-5 (Higher Education) 9%
Level 6 (Bachelors) 22%
Level 7 (Masters or equivalent) 4%

26 Annual Openings

Job counts include both employed and self-employed persons, and do not distinguish between full- and part-time jobs.

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Your Kind of: College

Your College. Your Experience. Your Way.

Come and find your kind of College at our next Open Event on Thursday 8th October, 5:00pm–8:00pm.

Explore our facilities, meet our lecturers and current students, and get a feel for what College life could be like for you. Discover the courses and careers that interest you, ask questions, and find out where your next step could take you.

You can also speak to our Student Services Team for support with everything from careers advice and applications to finance and funding, with the opportunity to apply on the night.

Come along, explore what’s on offer and find your way forward.

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