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🎉 Student Bursary Applications are NOW OPEN for 26/27! 🎉
Students with a household income under £45,000 can apply for financial support. 👉 Apply now: boston.paymystudent.com/portal
⚠️ Please note that applications submitted after Friday 10th July 2026 may be subject to delays in funding and transport support (including Lincolnshire County Council travel passes or taxis).

Time to Switch Up!

Customer Service Occupations

Overview

£22,050 Entry Level Salary

£24,082 Average Salary

£36,657 Potential Salary

Daily Tasks

  • Informs customers of special promotions and new product launches.
  • Addresses customer complaints and problems.
  • Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
  • Makes reservations, books tickets, organises insurance policies on behalf of customers.
  • Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
  • Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.

Education Requirements

Required Level Percentage achieved
Level 0 3%
Level 1 5%
Level 2 29%
Level 3 29%
Level 4-5 (Higher Education) 9%
Level 6 (Bachelors) 22%
Level 7 (Masters or equivalent) 4%

26 Annual Openings

Job counts include both employed and self-employed persons, and do not distinguish between full- and part-time jobs.

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