Administration Assistant Level 2 Apprenticeship

Throughout the programme, you'll gain practical experience in planning workloads, organising meetings and events, maintaining accurate records, handling data responsibly, and supporting business objectives. You'll also develop problem-solving skills, learn how to work effectively as part of a team, and take ownership of your professional development.

You will cover a variety of topics across key learning areas including:

• Professional communication across a range of channels
• Meeting and event coordination and support
• Information management and data security
• Business systems, databases, and digital tools
• Record keeping, reporting, and data accuracy
• Team support and resource management
• Work planning, prioritisation, and time management
• Problem identification and escalation procedures
• Understanding organisational goals and operations
• Continuous professional development and career growth

You will need to provide evidence of a Level 1 qualification in English and Mathematics to be able to undertake the Administration Assistant Level 2 Apprenticeship.

Apprentices who do not already have Level 1 English and Maths must achieve this before taking their End-Point Assessment (EPA). Before you start, we will assess your English and Maths levels.

The Administration Assistant Level 2 Apprenticeship will take you 1 Year to complete. As an Apprentice, the majority of your learning will take place in the workplace. You may also attend college, or join online sessions, once a month for tutor-led study to support your theory-based learning.

As an Apprentice, you will pay no course fees. However, your employer may have to pay towards your training as well as providing you with a wage. There are different rates of pay for Apprentices depending on your age and the year of your Apprenticeship that you’re in.

Aged 16-18: The current National Minimum Wage rate for an apprentice is £8.00 per hour.

Aged 19+ and in your first year: The current National Minimum Wage rate for an apprentice is £8.00 per hour.

Aged 19+ and have completed your first year: You are entitled to the National Minimum Wage or National Living Wage rate for your age.

For information regarding employer contributions and any further costs related to this Apprenticeship, please call our Apprenticeships Team on 01205 365701 ext 3248.

You will be assessed by means of an End Point Assessment (EPA). This is the final test of an apprenticeship where learners prove they can apply their skills in real work situations. The assessment methods used will include a project report with questioning and a professional discussion underpinned by a portfolio of evidence; a simulation task and a question-and-answer activity.

Apprentices may also be assessed at any appropriate point during their apprenticeship programme.

Successful completion of the The Administration Assistant Level 2 Apprenticeship can support career progression within your chosen industry. Roles may include Business Administrator, Office Administrator, Team Administrator, Executive Assistant, Operations Coordinator, or Customer Service and Support positions.

Employment opportunities will be enhanced upon completion of the Apprenticeship framework at any level.

Additional costs may include purchasing an A4 folder for your work, as well as stationary and books to support your learning.