Applying for a course at Boston College
How do I access my account, if I have forgotten my password?
If you have forgotten your password, please visit the 'Application log in' page and click the 'Forgot your username and password?' link
You will then receive an email with a password reset link.
How do I access my account if I have forgotten my username?
Your username is emailed to you when you first create an account with Boston College.
If you would like a reminder emailed to you, please visit the 'Application log in' page and click the 'Forgot your username and password?' link.
You can also access your account using the email address your created your account with.
I have not received an email to reset my password and/or username what do I do?
The email may have been sent to your junk/spam inbox, so it's best to double check all inboxes. Also, please ensure you are using the email address that you first registered your account with.
I have received the password and/or username reset link but it is saying this has expired?
The password/username reset link is only available for up to 30 minutes after requesting the link.
If you are clicking the link after this time, you will have to request another reset link by visiting the 'Application log in' page and clicking 'Forgot your username and password?'.
I am receiving an error message when trying to log in with my email address
Please ensure you are using the email address you used when your first created your account.
When resetting my password, the form is not accepting my date of birth and I receive ‘the answer is incorrect’ error message.
Please check you have entered your date of birth in the correct format DD/MM/YYYY (eg. 01/12/2003).
Should the error persist, please contact our Admissions Team on 01205 365701 to confirm that we have your correct date of birth on our system.
How do I log in to check the status of my application?
You can log back in to your application by clicking here or by selecting the 'Your Application' option at the top of this page.
My account is locked
For security reasons, accounts are locked after four failed attempts to login. Please wait ten minutes and try again.
Check that you are entering your username and password correctly and request a reminder by visiting the 'Application log in' page and click the 'Forgot your username and password?' link.
Need Some More Advice?
If you still have a question which has not been answered above, you can contact us by using the 'Contact Us Form'.