IT specialist managers plan, organise, manage and coordinate the provision of specialist IT services and functions in an organisation.

Entry Reqirements

Honours, Bachelor's degree

Typical Tasks

• Reports on IT activities to senior management.
• Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
• Supervises the technical team and coordinates training.
• Takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control.
• Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
• Plans, coordinates and manages the organisation.

Desired Skills

Active Learning, Reading Comprehension, Monitoring, Critical Thinking, Active Listening, Learning Strategies, Writing, Mathematics, Speaking, Science