IT Managers

IT managers plan, organise, manage and coordinate the provision of IT services and functions in an organisation.

Entry Reqirements

Honours, Bachelor's degree

Typical Tasks

  • Reports on IT activities to senior management.
  • Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
  • Supervises the technical team and coordinates training.
  • Takes responsibility for managing the development of an aspect of IT provision such as user support, network operations, service delivery or quality control.
  • Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
  • Plans, coordinates and manages the organisation’s IT provision or a specialist area of IT activity.

Desired Skills

Active Learning, Reading Comprehension, Monitoring, Critical Thinking, Active Listening, Learning Strategies, Writing, Mathematics, Speaking, Science

You can download our course guide