Sales administrator

Sales administrators provide support to the process of selling equipment, materials and other products or services.

Entry Reqirements

There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 1 and 2.

Typical Education Level

Level 1-3

Typical Tasks

  • Provides information to customers on products and prices.
  • Fields telephone enquiries from prospective customers on behalf of the sales team.
  • Prepares sales invoices and maintains records and accounts of sales activity.
  • Handles customer complaints or forwards them to relevant member of sales team.
  • Carries out general clerical duties.

Desired Skills

Critical Thinking, Active Listening, Speaking, Writing, Reading Comprehension, Mathematics, Learning Strategies, Active Learning

Related Courses

You can download our course guide