Communication operators operate telecoms equipment to transmit and receive signals and messages.

Entry Reqirements

Level 2 NVQ; GCSE at grades A*-C

Typical Tasks

• Receives and handles incoming calls for emergency services, transmitting to the appropriate services.
• Performs routine tests and maintenance on equipment and reports faults.
• Keeps record of messages sent and received.
• Uses a teleprinter or telex keyboard to transmit messages to other teleprinters or telexes.
• Tunes transmitter to required channel or wavelength and relays or receives message to/ from person or vehicle.
• Receives messages, weather reports and other material to transmit.

Desired Skills

Active Listening, Monitoring, Critical Thinking, Speaking, Active Learning, Reading Comprehension, Learning Strategies, Writing, Mathematics, Science