Human resources and industrial relations officers conduct research, analyse data and advise on recruitment, training, staff appraisal and industrial relations policies and assist specialist managers with negotiations on behalf of a commercial enterprise, trade union or other organisation.

Entry Reqirements

Honours, Bachelor's degree

Typical Tasks

• Deals with grievance and disciplinary procedures, and with staff welfare and counselling provision.
• Advises on training and recruitment, negotiating procedures, salary agreements and other personnel and industrial relations issues.
• Interviews candidates for jobs.
• Assists with negotiations between management and employees or trades unions concerning pay and conditions of employment.
• Develops and recommends personnel and industrial relations policies, assists with their implementation and drafts staff handbooks.
• Undertakes research and analyses data on pay differentials, productivity and efficiency bonuses and other payments.

Desired Skills

Active Listening, Critical Thinking, Reading Comprehension, Speaking, Writing, Active Learning, Monitoring, Learning Strategies, Mathematics, Science