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Part Time
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3.5 Hours
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Flexible
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Flexible
Financial Support for 2023/24 now available!
From Customer Service to Sales
The Customer Service to Sales course will provide customer service and support teams with tools and techniques they can also become part of your sales team. This short course will help them become confident and more willing to engage with existing and new customers.
What will I do?
During the Customer Service to Sales you will cover the following topics:
- Ditching sales stereotypes
- Planning and preparation (how knowledge breeds confidence)
- Building customer relationships
- Delivering on customer expectations
- Essential sales techniques
Entry Qualifications
There are no formal entry qualifications for the Customer Service to Sales course.
Attendance
The Customer Service to Sales course will take 3.5 hours and can be delivered at College or in the Workplace.
Fees
The Customer Service to Sales course will cost £87 per person.
Please note that all fees are subject to change.
How Will I Be Assessed
There is no formal examination or assessment on this course. By attending you will be awarded a Boston College Attendance Certificate
Where Could It Lead?
Completion of this course will equip the learner with the skills/knowledge needed to progress in the workplace
How to Apply.
Applying for a course is easy, just click ‘Apply for this course’ below.
Alternatively for more information on this course, please call our Information Line on 01205 313218
Find out about the amazing opportunities available at Boston College at one of our Open Events.
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