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Part Time
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3.5 Hours
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Flexible
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Flexible
From Customer Service to Sales
The Customer Service to Sales course will provide customer service and support teams with tools and techniques they can also become part of your sales team. This short course will help them become confident and more willing to engage with existing and new customers.
What will I do?
During the Customer Service to Sales you will cover the following topics:
- Ditching sales stereotypes
- Planning and preparation (how knowledge breeds confidence)
- Building customer relationships
- Delivering on customer expectations
- Essential sales techniques
Entry Qualifications
There are no formal entry qualifications for the Customer Service to Sales course.
Attendance
The Customer Service to Sales course will take 3.5 hours and can be delivered at College or in the Workplace.
Fees
The Customer Service to Sales course will cost ยฃ87 per person.
Please note that all fees are subject to change.
How to Apply.
Applying for a course is easy, just click โApply for this courseโ below.
Alternatively for more information on this course, please call our Information Line on 01205 313218
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