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Part Time
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3.5 Hours
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Flexible
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Flexible
Part Time
3.5 Hours
Flexible
Flexible
The Customer Service – Developing Skills for Non-Sales People course has been designed for customer service and sales support staff. This short course shows the importance of their role in growing and retaining business.
You will identify benchmarks for service and performance based on the market position of their employer and learn how to be proactive team members able to help grow sales.
During the Customer Service – Developing Skills for Non-Sales People course, you will cover topics including:
The Customer Service – Developing Skills for Non-Sales People course will cost £87 per person.
Please note that all fees are subject to change.
Applying for a course is easy, just click ‘Apply for this course’ below.
Alternatively for more information on this course, please call our Information Line on 01205 313218
potential
average
entry level