Travel agents advise travellers upon travel arrangements, make bookings and receive payment for travel arrangements made.

Entry Reqirements

Level 2 NVQ; GCSE at grades A*-C

Typical Tasks

• Advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.
• Informs client of any changes in travel arrangements.
• Handles cash, debit and credit card payment.
• Consults travel time-tables, books travel tickets and accommodation.
• Establishes availability with tour operators and makes bookings.
• Discusses client requirements and shows brochures containing suitable packages.

Desired Skills

Active Listening, Speaking, Critical Thinking, Reading Comprehension, Mathematics, Learning Strategies, Writing, Active Learning, Monitoring, Science