Travel agency manager or proprietor

Travel agency managers and proprietors plan, organise, direct and co-ordinate the resources and activities of travel agencies and booking offices.

Entry Reqirements

Entry is most common with GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Off- and on-the-job training is available. BTEC/SQA awards and NVQs/SVQs at Level 3 are available.

Typical Education Level

Level 1-3

Typical Tasks

  • Plans work schedules and assigns tasks and responsibilities.
  • Co-ordinates the activities of clerical, secretarial and other staff.
  • Discusses clients' requirements and advises on road, rail, air and sea travel and accommodation.
  • Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries.
  • Advises on currency and passport/visa regulations and any necessary health precautions needed.
  • Determines financial, staffing, material and other short- and long-term needs.

Desired Skills

Active Listening, Speaking, Monitoring, Critical Thinking, Reading Comprehension, Mathematics, Learning Strategies, Writing, Active Learning

You can download our course guide