Stock Control Clerks and Assistants

Stock control clerks and assistants receive orders from customers, prepare requisitions or despatch documents for ordered goods, maintain and update records, files and other correspondence in relation to the storage and despatch of goods.

Entry Reqirements

Level 2 NVQ; GCSE at grades A*-C

Typical Tasks

  • Adjusts stock records as orders are received, reports on damaged stock and prepares requisitions to replenish damaged stock.
  • Checks requisitions against stock records and forwards to issuing department.
  • Prepares requisitions, consignments and other despatch documents.
  • Receives enquiries and orders from customers, and quotes prices, discounts, delivery dates and other relevant information.
  • Allocates appropriate storage space in accordance with stock control and space utilisation policies.
  • Receives and checks in deliveries from suppliers or completed stock to be despatched to customers.

Desired Skills

Monitoring, Critical Thinking, Active Listening, Reading Comprehension, Writing, Speaking, Active Learning, Learning Strategies, Mathematics, Science

You can download our course guide