Managers and proprietors in this group plan, organise, direct and co-ordinate the resources necessary in the provision and running of residential and day care establishments and domiciliary care services for persons who require specialised care and/or supervision.

Entry Reqirements

Level 4 NVQ; Intermediate, DipHE, DipFE

Typical Tasks

• Ensures that the physical comfort and all material needs of service users are provided and attempts to resolve problems that may arise.
• Creates a friendly, secure atmosphere to gain the trust and confidence of those using the service.
• Assesses service users’ needs and ensures they have access to health and social care services as required.
• Maintains contact between service users and the local community and/or family and friends.
• Arranges for payment of bills, keeps accounts and adheres to health, safety and other statutory requirements.
• Plans work schedules, assigns tasks and delegates responsibilities to staff.
• Determines staffing, financial, material and other short- and long-term requirements.

Desired Skills

Monitoring, Learning Strategies, Reading Comprehension, Writing, Speaking, Active Listening, Critical Thinking, Active Learning, Mathematics, Science