National Government Administrative Occupations

Job holders in this unit group undertake a variety of administrative and clerical duties in national government departments, and in local offices of national government departments.

Entry Reqirements

Level 2 NVQ; GCSE at grades A*-C

Typical Tasks

  • Performs miscellaneous clerical tasks such as proof reading printed material, drafting letters, taking minutes etc.
  • Responds to telephone enquiries and other forms of correspondence.
  • Classifies, sorts and files publications, correspondence etc. in offices and libraries.
  • Maintains and updates correspondence, documents, data and other records for storage in files or on computer.
  • Undertakes administrative duties specific to the operation of HM Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government.
  • Assists senior government officers with policy work, external liaison or general administrative work.

Desired Skills

Active Listening, Reading Comprehension, Speaking, Writing, Critical Thinking, Active Learning, Monitoring, Learning Strategies, Mathematics, Science

You can download our course guide