Medical secretaries deal with correspondence, make appointments and handle patients’ queries; file and maintain medical and other records; transcribe notes and dictation; and perform other clerical tasks in hospitals/surgeries and other medical establishments.

Entry Reqirements

Level 3 NVQ; A Levels

Typical Tasks

• Books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate.
• Organises and attends meetings and takes minutes of proceedings.
• Answers enquiries and refers patient to appropriate experts.
• Maintains patients.
• Transcribes dictation into required format.
• Sorts and files correspondence and maintains diary of the person/s for whom he/she works.

Desired Skills

Active Listening, Reading Comprehension, Speaking, Writing, Critical Thinking, Monitoring, Active Learning, Mathematics, Learning Strategies, Science