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Leisure and Travel Service Occupations n.e.c.

Workers in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in MINOR GROUP 621: Leisure and Travel Services.

Entry Reqirements

Level 3 NVQ; A Levels

Typical Tasks

  • Serves food and beverages to passengers.
  • Makes announcements to passengers and deals with enquiries.
  • Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.
  • Completes way-bill at scheduled points on route and balances cash taken with tickets issued.
  • Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.
  • Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.
  • Makes local arrangements at stopover points for food and accommodation.
  • Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers.
  • Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.

Desired Skills

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