Job holders in this unit group plan, organise, direct and co-ordinate the work and resources necessary to provide and operate information technology and telecommunications services within an organisation.

Entry Reqirements

Honours, Bachelor's degree

Typical Tasks

• Ensures that new technologies are researched and evaluated in the light of the organisation.
• Prioritises and schedules major IT/telecommunications projects.
• Considers the required IT/telecommunications staffing levels, oversees recruitment and appointment of staff and directs training policy.
• Develops the periodic business plan and operational budget for IT/telecommunications to deliver agreed service levels.
• Directs the implementation within the organisation of IT/telecommunications strategy, infrastructure, procurement, procedures and standards.
• Develops in consultation with other senior management the IT/telecommunications strategy of the organisation.

Desired Skills

Monitoring, Speaking, Active Learning, Active Listening, Critical Thinking, Reading Comprehension, Writing, Learning Strategies, Mathematics, Science