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Communication operators

Job holders in this unit group operate telecommunications equipment to transmit and receive signals and messages.

Entry Reqirements

Level 2 NVQ; GCSE at grades A*-C

Typical Tasks

  • Receives and handles incoming calls for emergency services, transmitting to the appropriate services.
  • Performs routine tests and maintenance on equipment and reports faults.
  • Keeps record of messages sent and received.
  • Uses a teleprinter or telex keyboard to transmit messages to other teleprinters or telexes.
  • Tunes transmitter to required channel or wavelength and relays or receives message to/ from person or vehicle.
  • Receives messages, weather reports and other material to transmit.

Desired Skills

Active Listening, Monitoring, Critical Thinking, Speaking, Active Learning, Reading Comprehension, Learning Strategies, Writing, Mathematics, Science

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