Communication Operators

Job holders in this unit group operate telecommunications equipment to transmit and receive signals and messages.

Entry Reqirements

Level 2 NVQ; GCSE at grades A*-C

Typical Tasks

  • Receives and handles incoming calls for emergency services, transmitting to the appropriate services.
  • Performs routine tests and maintenance on equipment and reports faults.
  • Keeps record of messages sent and received.
  • Uses a teleprinter or telex keyboard to transmit messages to other teleprinters or telexes.
  • Tunes transmitter to required channel or wavelength and relays or receives message to/ from person or vehicle.
  • Receives messages, weather reports and other material to transmit.

Desired Skills

Active Listening, Monitoring, Critical Thinking, Speaking, Active Learning, Reading Comprehension, Learning Strategies, Writing, Mathematics, Science

You can download our course guide